Terms & Conditions FAQs
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
What are the payment terms?
1-To reserve a trip, we require a 50% downpayment per guest.
2-The remaining balance is due 3 months (90 days) before the trip start date.
What is the Cancellation Policy?
Cancellation Policy:
Cancellations made more than 3 Months (90 days) prior to departure will incur a cancellation fee of 25% of the total booking cost.
Cancellations made from 12 weeks (89 days) to 10 weeks (70 days) prior to departure will incur a cancellation fee of 35% of the total booking cost.
Cancellations made from 10 weeks (69 days) to 8 weeks (56 days) prior to departure will incur a cancellation fee of 50% of the total booking cost.
Cancellations made within 8 weeks (55 days) of departure will incur a cancellation fee of 100% of the total booking cost.
Notice of Cancellation:
All cancellations must be made in writing to info@mvlegends.com.
Cancellation fees will be charged from the date of written cancellation received by MV Legends II.
Other Conditions:
MV Legends II reserves the right to cancel or reschedule any trip due to weather, sea conditions, or other unforeseen circumstances.
In case we encounter any issue that prevents the boat from offering the level of safety our clients expect, the boat will be replaced with one from the same category or the next category up. However, since we are the only provider with a boat equipped with a lift, we will not be able to offer that service on any other boat.
MV Legends II is not responsible for any expenses incurred by guests as a result of a cancellation or reschedule.
Guests are responsible for obtaining adequate travel insurance to cover all risks involved in the trip.
What is included and what is excluded in the trip price?
Prices include:full board, onboard accommodation, airport transfers to and from the marina, tea, coffee (bean to cup coffee), soft drinks, snacks, 12L standard cylinders, and weights.
Excluded extras:
Additional tank hire, CCR Packages, DBLs, 15L, Stages, gases, Nitrox, alcohol, Sofnolime, Trimix, and crew tips
You can see the full list of possible extras on our Pricing page
For crew tips we recommend €100 to €120 per person for the week and this is divided equally between the dive guides and the crew.
There is a tourist tax and marine park which is payable on arrival.
Information about Airport and Visas
You may have been out to Hurghada before but the airport gets changed around regularly.
When you first enter the airport DO NOT follow the crowd. They will be being ushered to the booths to get their Visas. Instead go immediately to the bank kiosks (you may have to move a rope similar to what banks and post offices have). The bank Kiosks can change money and also issue Visas. The visa is $25. If you have US dollars then use them.
Once you have the Visa in your passport then bypass the tour operators queues and go straight to passport control. There may be a queue here and this is in our opinion being done on purpose so they can sell you a VIP transit through the airport. Please don't waste your money. You can either wait there or wait at the carousel. Nobody will be out any earlier and you may still have to wait for the others when you get out.
When you get through passport control you enter the baggage hall. If you need a trolley then they are to your right as you get off the escalator. Just help yourself and if anyone tries to get any money from you tell them NO nice and loud.
There are digital signs informing you which carousel to go to and there are signs at each carousel saying which flight has it's luggage on that carousel. Don't believe the signs. Follow the crowd that have tour reps with them.
If you need the bathrooms, they are free and will usually have an official sign saying "No Money" this is often covered up by one that is home made saying "Thank You". Again just say NO.
Once you get your bags, make your way out through customs. If you get stopped, you will be asked what you have in your bags. Tell them it's diving equipment and then they will ask you how many computers you have as they are looking for people illegally importing diving computers Saying one is all you need do and everything else is a bottom timer. They have now increased security at airports which means that they may scan your bags on your entry into Egypt.
If you want to pass by Duty Free you can buy alcohol, however you are better buying in your home country as it's cheaper and you have more choice.
What do I need to bring?
Baggage is at a premium.You're on a boat so you don't need much in the way of clothes. Tee shirts, shorts, maybe some sweat pants in winter and a fleece.
rEvo Diver? Please remember to bring your own cylinder brackets as we don't have an extensive supply of these in Egypt.
Stage CylindersAll of our stage cylinders have rigging kits but be sure to bring your own stage regulators.
M26 Cylinders If you have requested M26 CCR cylinders but also have an adaptor for DIN, please bring it with you. We do have M26 CCR cylinders onboard, but in the event that every other member of your group has also asked for them, we won't have enough!